Returns & Exchanges
At House Of Haniya, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return and exchange process within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your House Of Haniya account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Ensure the items are unworn, unwashed, and have all original tags attached before placing them back in their original packaging.
- 3.Ship the Items
Affix the prepaid shipping label provided in your confirmation email and drop off the package at your nearest authorized courier location.
- 4.Quality Check & Refund
Once our team inspects the returned garments, we will process your refund or dispatch your exchange items within 5-7 business days.